OUR PROCESS & FAQs

No. If you need to have your bracelet removed for a MRI, medical procedure, etc., use a pair of scissors or nail clippers, clip it at the jump ring we welded and save your chain (and connector or charm) so you can get it linked again in the future.  We can re-weld it for you.

Remember, 'Permanent' also does not equal invincible. While it is designed for everyday wear, it is still fine jewelry.

Absolutely!  We have 14Kt gold-filled, 14 Kt gold-filled rose gold and .925 Sterling Silver clasps available upon request.

 If you need to remove your permanent jewelry for an MRI or medical procedure, simply use scissors or nail clippers to cut the bracelet at the welded jump ring. Be sure to save the chain, connector, or charm so we can re-link it for you in the future. For medical procedures, we do not charge a re-weld fee. 

At Chelan Links Permanent Jewelry, we carefully check the integrity of your argon-gas weld before your appointment is complete, ensuring your piece is secure and beautifully bonded.

While "permanent" means your jewelry is designed to stay on, it doesn’t mean it’s indestructible. These are delicate, fine jewelry pieces, and they can break. Chelan Links is not responsible for broken chains, lost jewelry, metal sensitivities or allergic reactions, skin discoloration, tarnishing, or stretching.

Jewelry Care: Sterling silver and gold-filled jewelry may naturally darken over time. To keep your piece shining, gently clean it with mild soap and water, pat dry, or use a polishing cloth.

Jewelry Removal & Repairs: If you need to remove your jewelry, carefully cut the jump ring — not the chain — and keep your original chain. Chelan Links offers a 30-day warranty for any issues with the jump ring weld. After 30 days, re-weld services are available for a small fee.

Please note: Customers under 18 must be accompanied by an adult for all appointments.

For any questions or assistance, don’t hesitate to reach out. We're here to keep your personalized jewelry looking its best!